EXECUTIVE · BRAND COMMAND
Reputation Intelligence
Reviews · sentiment · media · competitor ranking · NPS
Tracking 142 sources
Brand Score
88 / 100
▲ +4 pts QoQ
NPS
+62
Industry +48
Review Rating
4.6 / 5
14,820 reviews
Open Complaints
38
22 escalated
Sentiment Score
74%
Positive mentions
Sentiment Trend · 30 days
Positive index vs negative spikes
Reputation Heatmap by Estate
Composite of review · social · complaint signals
Lekki Pearl
92
healthy
Brand champion
Abuja Hills
86
healthy
Brand champion
Ibeju City
78
watch
Stable
Ikoyi Cove
88
healthy
Brand champion
PH Marina
54
critical
Reputation risk
Eko Bay
72
watch
Stable
Enugu Skyline
68
watch
Stable
Magodo Vista
62
critical
Reputation risk
Latest Reputation Signals
Real-time monitoring · all sources
Google review · 5★ · Lekki Pearl
"Best estate experience I've had in Lagos."
Complaint escalation · PH Marina
Drainage issue · social mention by influencer (42k followers)
ThisDay newspaper feature
"EstateOS leads digital transformation in real estate"
Twitter trend · #LekkiTrafficWoes
Adjacency mention · 1,420 posts in 4h
VIP customer praise · Sen. Bello
Public endorsement at industry gala
Instagram review · 3★ · Magodo Vista
"Beautiful but power issues persist"
Competitor Ranking · Nigerian Real Estate Developers
Brand score · NPS · review volume · trend
| # | Developer | Brand Score | Reviews | NPS | Trend |
|---|---|---|---|---|---|
| 1 | EstateOS Group | 88 | 14,820 | +62 | ▲ |
| 2 | Urban Shelter Ltd | 82 | 9,640 | +54 | ▲ |
| 3 | Brent Homes | 78 | 11,200 | +48 | ▼ |
| 4 | Cosgrove Developers | 74 | 5,840 | +41 | ▲ |
| 5 | Veritas Properties | 68 | 4,210 | +32 | ▼ |