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Category
Payment issueAllocation issueInspection issueDocument issueStaff complaintInfrastructure issueEstate maintenanceCustomer complaintContractor issueRefund issue
Priority: High
Department: Finance
Estate: Lekki Pearl Gardens
Involved: Chinedu Okafor (customer) · Funmi Adeyemi (finance)
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Where this issue will go
1
Submitted to Issue Center2
Auto-assigned · Finance department3
SLA timer starts · 8h first response4
Escalates to Executive after 24h idleSLA by priority
URGENT · 2HHIGH · 8HMEDIUM · 24HLOW · 72H