OPERATIONS CONTROL
Daily ops standup
148 staff · 38 open tasks · 12 maintenance requests
Active Staff
148
of 162 total
Open Tasks
38
6 overdue
Maintenance
12
3 urgent
SLA Adherence
94.2%
+1.8% vs target
Operational Workflow Board
Auto-routingINTAKE
14Document upload review
Estate Mgmt
high
New staff onboarding
HR
medium
Vendor registration
Procurement
low
IN PROGRESS
22Resident complaint #428
Lekki Pearl
high
Allocation file QA
Compliance
medium
Maintenance schedule Q4
Facility
medium
AWAITING SIGN-OFF
8Estate policy revision
Legal
high
Supplier contract renewal
Procurement
medium
COMPLETED · 7D
64Q3 staff appraisals
HR
done
Estate audit · Abuja
Compliance
done
Realtor onboarding batch
Partnerships
done
Staff Activity · Today
148 activeAF
Adesanya F.
Senior RM
12 tasks
OT
Okafor T.
Project Lead
8 tasks
BM
Bello M.
Compliance
5 tasks
LA
Lawal A.
Finance Ops
9 tasks
EC
Ezeh C.
Sales Mgr
14 tasks
RF
Ramos F.
Facility
6 tasks
Ticket Throughput · 14d
Avg resolution
4.2 hrs
First response
12 min
Maintenance Requests
MR-1284
Streetlight repair · Block B
Lekki Pearl
MR-1281
Drainage clearing
Abuja Hills
MR-1279
Gate motor service
Kuje Heights
MR-1274
Borehole pump inspection
Eko Bay
MR-1268
Estate signage refurb
Ibeju City
Internal Announcements
Q4 strategy townhall
2h agoFriday · 10:00am · Boardroom
— Executive
New compliance policy v2.1 live
8h agoAll teams: review by EOW
— Compliance
Lekki Pearl handover ceremony
1d agoPhase 2 customers · Sep 28
— Customer Success
Quarterly bonus structure
2d agoSales team — see HR portal
— HR
Estate Management Overview
11 estates under operations| Estate | Manager | Residents | Open tickets | Infrastructure | Status |
|---|---|---|---|---|---|
| Lekki Pearl | Folake A. | 1,284 | 4 | 82% | operational |
| Abuja Hills | Tunde O. | 892 | 7 | 76% | operational |
| Kuje Heights | Bayo S. | 486 | 2 | 91% | operational |
| Eko Bay | Chioma E. | 348 | 1 | 68% | operational |
| Ibeju City | Musa B. | 2,148 | 12 | 58% | attention |
| PH Marina | Hauwa M. | 412 | 3 | 84% | operational |