ISSUE CENTER · TIMELINE
Ticket Timeline
Full lifecycle of issue ISS-0892 — contractor delay, drainage Ph.2
ESCALATED
Lifecycle
Ticket created — drainage contractor behind scheduleCREATED
Stonebridge Civil missed remobilization date · Phase 2 drainage at 68%
NOV 08 · 09:14 · BY EMEKA OBI
Assigned to Operations departmentASSIGNED
SLA: high priority · 8h first response
NOV 08 · 09:31 · AUTO-ROUTER
Comment added — contractor cites equipment failureCOMMENT
Excavator breakdown at Lekki site · replacement sourcing in progress
NOV 08 · 14:02 · BY EMEKA OBI
File uploaded — site inspection photos (14)FILE
Drone survey confirms 6-day slippage on critical path
NOV 09 · 10:45 · BY SITE TEAM
Escalated to ExecutiveESCALATED
Idle threshold breached · revenue impact flagged at ₦12M penalty exposure
NOV 10 · 08:00 · SLA ENGINE
Executive directive — recovery plan demandedDIRECTIVE
Contractor meeting scheduled Monday · liquidated damages clause referenced
NOV 11 · 11:20 · BY ADEWALE O.
Ticket facts
IDISS-0892
CategoryContractor issue
PriorityUrgent
DepartmentOperations
EstateLekki Pearl Gardens
Linked ProjectPRJ-LPG-02
Age3 days
Watchers4
Next actions
Contractor recovery meeting · Mon 09:00
Re-baseline Ph.2 milestone dates
Notify affected allottees via broadcast
Review liquidated damages clause